Are clerks allowed to take oral authorizations from prescribers for medication refills?

In Oregon, only licensed pharmacists are authorized to take oral authorizations from prescribers for medication refills. Clerks and pharmacy technicians, while vital in supporting pharmacy operations, do not possess the legal authority to accept verbal orders or refills from prescribers. This restriction ensures that the communication of sensitive patient information is handled by a licensed professional, who has the training and accountability to verify the legitimacy of the prescription and ensure patient safety.

It is important for pharmacy staff to understand the specific role and limitations of their position in the medication dispensing process to comply with legal regulations and maintain proper workflow within the pharmacy setting. Refills and any modifications to medication regimens should always be conducted by the pharmacist to uphold safety standards and appropriate patient care.